Privacy Policy


At Love. Soul. Travel. Boutique travel agency, we are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when using our website.

1. Data Controller
The data controller is Love. Soul. Travel. Boutique travel agency, located in Italy. For any questions or concerns regarding this Privacy Policy, please contact us at contact@viktoriaborisevich.it or +39 351 637 56 05.

2. Personal Data We Collect
We collect the following personal data when you interact with our website:
  • Name
  • Email address
  • Phone number

3. Purposes of Data Collection
Your personal data is collected and processed for the following purposes:
  • To provide customer support and respond to your inquiries
  • To analyze website performance and improve user experience

4. Legal Basis for Processing
The legal basis for processing your personal data includes:
  • Performance of a Contract: To fulfill your requests and provide our services.
  • Legitimate Interests: To improve our services through analytics.

5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Typically:
  • Booking-related data: Retained for 10 years (as per Italian tax law).
  • Marketing data: Retained until you withdraw your consent.

6. Data Security
We implement all necessary measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

7. User Rights
Under the GDPR, you have the following rights regarding your personal data:
  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Objection: Object to the processing of your data for certain purposes.
  • Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at contact@viktoriaborisevich.it.

8. Sharing of Data
We do not share your personal data with third parties.

9. Cookies and Tracking
We do not use cookies or similar tracking technologies on our website.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.